Driven Mad: The joys of communicating with old folks
Monday, June 29th, 2009
Let’s face it, Florida was built on wrinkles and white hair. It’s a blessing then that oldsters are among the least stressful, easy-going customers we have in the limo game, because they form a goodly portion of our business. Transferring them to and from airports and ship ports is mostly how we serve them, although occasionally there’s a celebratory dinner run.
I call those special gigs “5 to 9s.” Dinner at 5, in bed by 9.
Many old couples — seasoned citizens, in AARP PC-speak — appear to have common characteristics. The gentleman often has a hearing aid. He might even have two, and he hasn’t read the instruction manuel for either. His lady wife therefore has to translate for him, in the following way:
Mr. Seasoned Citzen: How’s the limo business going?
Me: Well, it’s slow. We’re down about 50 percent from last year.
Mr. SC: What’s that?
Mrs. Seasoned Citizen: He said it’s slow, Harry, down by half.
Mr. SC: Oh, that’s too bad.
The old farts are chatty, and want to talk, but it’s so laborious. Even if I SHOUT, the poor wife has to repeat every thing I say.














